Return and Refund Policy
At Langmanni Store, we are dedicated to ensuring your complete satisfaction with every purchase. Before shipment, all products undergo thorough visual inspection to ensure their quality and condition. However, if you encounter any issues with your order, please refer to our return and refund policy outlined below:
Return Requests:
You may request a return for any reason within 14 days of receiving your order. Defective items must be returned in their original condition, including all packaging and manuals.
Refund Conditions:
We offer a full refund or replacement in the following cases:
- Defective items
- Lost items
- Items shipped in error
- Out-of-stock items
Partial Refunds:
We provide partial refunds in the following scenarios:
- Incorrectly purchased items
- Items returned more than two weeks after delivery
Please note that we do not offer refunds, but exchanges are possible if:
- The incorrect address was provided
- Unable to deliver due to the address not found
- Recipient failed to retrieve the package
Return Procedure:
To initiate a return, please contact us at contact@langmanni.store. If the return is due to a defect in our product or a processing error, we will provide a prepaid shipping label or refund to cover reasonable return shipping costs. Otherwise, return shipping fees are the responsibility of the customer.
International returns may take up to one month to reach us. Once we receive the returned package, refunds will be processed within 2 business days, and you will be notified via email.
Initiating Returns:
To initiate a return, refund, or exchange, please contact us at contact@langmanni.store or through our "Contact Us" page. You may be asked to provide receipts, proof of purchase, and relevant photos or videos demonstrating product defects or processing errors.
Upon confirmation, you will receive your replacement or refund within 1-3 business days.
At Langmanni Store, your satisfaction is our priority, and we appreciate your cooperation with our return and refund policy. If you have any questions or concerns, please feel free to contact us at contact@langmanni.store.